Category Archives: Uncategorized

October 29, 2015
CONTACT: Tim Rusch, 917-399-0236,
Andrea Alford, 703-477-1075,


NEW REPORT: Few benefits, low wages, and poor workplace conditions still abound across Seattle’s restaurants
ROC-Seattle releases most comprehensive research analyses of Seattle restaurant industry

“Behind the Kitchen Door: The Highs and Lows of Seattle’s Booming Restaurant Economy” is available at:
Seattle, WA — Today, Restaurant Opportunities Center of Seattle releases the most comprehensive examination to date of the Seattle-area restaurant industry. The report draws on 524 worker surveys and 15 structured interviews with restaurant workers in King County, along with other industry and government data. It offers a vivid portrait of the state of the industry, and makes recommendations that will improve Seattle’s economic development, public health, as well as workplace conditions for the city’s restaurant workers.

Our research demonstrates that although the industry holds great potential in the wake of positive steps taken by legislators and high-road employers, major areas for improvement remain. Many restaurant jobs in the Seattle area are low-road jobs characterized by few benefits, low wages, and poor workplace conditions. Our report also unearths a range of serious problems related to the availability of benefits, hiring and promotion practices, workplace discrimination, and job-specific training opportunities.

Key findings include:

  • Despite promising steps to ensure higher wages, far too many low-wage restaurant employees are still not feeling the effects; 42.7% reported earning poverty wages. And despite a law requiring paid sick leave, only 37.4% of restaurant workers in Seattle are aware of the law and 73.5% report that they don’t have access to paid sick leave.
  • The vast majority of Seattle’s restaurant workers do not receive workplace benefits such as employer-provided health coverage (87.7%). In fact, 28.4% do not have any form of health insurance coverage at all, and 11.4% report having gone to the emergency room without being able to pay in the past year.
  • Seattle’s restaurant industry is anything but a level playing field for people of color and women. 56.7% of Asian workers, 59.8% of Black workers, and 77.4% of Latino workers worked in the Back of the House, compared to 47.8% of white workers. Furthermore, 38% of Front-of-the-House positions are occupied by workers of color, compared to 57.3% of Back-of-the-House positions. Women make up 22.6% of fine dining positions, compared to 57.2% of casual full-service restaurant occupations.

The report also offers possible solutions specific to policymakers, employers, customers, and workers, including:

  • For workers: Policymakers must strengthen and enforce employment laws in the restaurant industry that raise the tipped minimum wage, provide affordable access to health care, and protect workers from discrimination, harassment, and erratic scheduling. Policymakers should also increase awareness and understanding of those laws, support job training programs, and publicly support collective organizing among restaurant workers.
  • For employers: Adopt systematic and fair hiring, promotions, and scheduling practices, increase wages, and clearly communicate to workers about their benefits, as well as anti-discrimination and anti-harassment policies and procedures.
  • For customers: Support responsible restaurant owners who provide fair wages, benefits, and opportunities for workers to advance, and speak to employers every time you eat out and let them know you care about livable wages, benefits, and opportunities for women and people of color to advance in the restaurant industry.

Seattle has made tremendous strides toward improving working conditions for low-wage workers by enacting laws that require employers to offer paid leave, setting limits on the use of conviction and arrest records in hiring, and raising the minimum wage towards a living wage. However, there is clearly far more work to be done. We hope this report can help guide employers toward the High Road of sustainability, and legislators toward policies that ensure dignity and fairness for the city’s restaurant workers. ROC-Seattle stands ready and willing to act as a resource through every step of that process.

Find the full report here:


Co-founded by leading workers’ rights advocate Saru Jayaraman (“One of the top 50 most influential people in the restaurant industry” – Nation’s Restaurant News) ROC United has grown close to 18,000 worker-members across over 30 cities in the US, winning 15 worker-led campaigns, totaling $8 million in stolen tips and wages.

Second Test Salsa Petition Post

This petition has a goal of 5000 signatures


drop orange

Darden: At the Drop of a Dime

Darden currently pays 20% of its 150,000 employees the federal tipped minimum wage of $2.13 an hour. Darden: At The Drop of A Dime comes as more than 7,000 people, including more than 5,600 Darden employees, have signed on to the petition, “Darden: We Want A Seat at the Table,” requesting that the leadership of Darden and Starboard Value listen to their concerns for the restaurant’s future.

Starboard, a major shareholder in Darden Restaurants Inc., recently proposed proposed several labor cost cuts to Olive Garden, including laying off up to 1,600 employees, increasing part-time scheduling, and passing more work onto subminimum wage employees.

If Darden passed the entire cost of the wage increase to customers, the menu price increase would be negligible. For example, the cost of Olive Garden’s Tortellini al Forno would increase by 10 cents, Longhorn Steakhouse’s Spicy Chicken Bites would increase by 10 cents. In fact, the average check at Olive Garden would increase from its current $16.75 to $17.10.

Darden Restaurants Inc., parent company to Olive Garden, Longhorn Steakhouse, The Capital Grille, Yard House, Bahama Breeze, Seasons 52, and Eddie V’s, is the largest full-service restaurant company in the world. It has faced increasing negative media attention as Starboard Value, an activist hedge fund and shareholder, is angling to take complete control over Darden’s board. Starboard recently proposed several labor cost cuts to flagship brand, Olive Garden, including laying off up to 1,600 employees, increasing part-time scheduling, and passing more work onto subminimum-wage employees.

Due to pressure from Starboard and shareholders, Darden’s CEO, Clarence Otis, and two top executive staff are set to resign with a severance package worth an estimated $65 million. Otis alone will receive more than $23,000 in cash severance alone every week for two years after his departure from the company. Meaning that Otis, after no longer being employed by Darden, will still get paid more every week than the typical line-cook, dishwasher, or server makes in an entire year.


Darden Workers Demand Seat at the Table During Uncertain Times for World’s Largest Full Service Restaurant Company

Olive Garden Lawsuit

UPDATE: As of last week, Starboard Value emailed current Olive Garden employee and a “Dignity at Darden” leader, Steve Gazzo, offering to set up a meeting between Gazzo, a small number of “Dignity at Darden” leaders and Starboard’s leadership. 

In his response to the Starboard representative last Friday, Gazzo, a ROC member who started the Darden: We Want a Seat at the Table petition (which currently has more than 7,000 signatures) said he and fellow “Dignity At Darden” leaders are interested in meeting. 

Darden workers are currently awaiting a response from Starboard Value. No such offer to meet and hear employees’ concerns has been proffered by Darden Restaurants Inc. management. Find the full press release here.

With 15 years in the restaurant industry, including six at Darden’s Olive Garden, Steve Gazzo, started a petition demanding that he and fellow workers have a say in the Darden’s future.

Darden is the parent company to some of today’s most recognizable full-service restaurant chains, including Olive Garden, Capital Grille, Longhorn Steakhouse and up until last month ago, Red Lobster. It is considered the largest full service restaurant chain in the world, with more than 1,500 restaurants and 150,000 employees.

Darden is a notorious opponent of worker friendly legislation, and with lobbying expenditures second only to McDonald’s, they have been incredibly successful. Among the employee-friendly policies on its hit list are increases to the minimum wage especially the shamefully low tipped minimum wage, paid sick days (it most recently killed paid sick days in California and Florida), predictable schedules and full-time hours.

The company is undergoing major changes, largely due to pressure from “activist” hedge funds.

On July 28th, Darden announced it successfully sold Red Lobster to a private equity group. On the same day, the company announced that Clarence Otis, their CEO, would officially step down by the end of this year.

The pressure from activist hedge funds continues, as Starboard Value is angling to replace the entire Darden Board with its own candidates and launch a franchising strategy at Darden.

The activist investor strategy being pushed on Darden leadership follows the same asset-stripping playbook that has sunk other vulnerable restaurant chains.

There’s plenty up in the air for Darden’s future, but as Steve said, “these restaurants are not just assets to be sold off, but are how 130,000 workers feed and care for their families.” It’s clear that a vital voice is missing from the process — the voices of front-line employees. They already have some important questions:

- Why can the company afford a $500 million pay off to investors but insists on paying the minimum wages? (At least 20% of Darden’s workforce makes the federal subminimum wage of $2.13 an hour).

- Why hasn’t Darden’s corporate leadership explained this crisis to workers and asked for their input on the company’s new direction?

- What does the hedge fund fight mean for Darden’s workers and the communities they serve?

If you agree that workers should have a say in Darden’s future, please sign and share this petition.

We made Nation’s Restaurant News’ POWER List!

power listIn Nation’s Restaurant News’ first annual Power List, ROC United’s co-founder & co-director, Saru Jayaraman, is listed as one of the top 50 most influential people in the restaurant industry. The list includes a wide-variety of well-known names — from CEOs to activists — including Michael Pollan (of Food Inc.), Clarence Otis Jr. (CEO of Darden Restaurants Inc, the world’s largest full-service restaurant brand), and executives from Starbucks, McDonalds, and YUM! Brands.

From Nation’s Restaurant News:

Saru Jayaraman would like the public to be just as concerned about the welfare of restaurant employees as it is about animal welfare and sustainable food practices.

Jayaraman is the co-founder and co-director of the Restaurant Opportunities Centers United, an organization originally founded to support the Windows on the World restaurant workers displaced after the 9/11 attacks on the World Trade Center in New York. ROC now has about 10,000 members in 19 cities, including Los Angeles, Houston, Chicago and Miami.

The organization has assisted employees in filing lawsuits against restaurants over issues of pay, discrimination and working conditions, including lawsuits against high-end celebrity chefs such as Daniel Boulud in New York. It also has sponsored protests and demonstrations for restaurant employees seeking minimum wage increases, better pay in the quick-service segment and health care coverage.

In addition, ROC helped restaurant workers establish Colors, a cooperative restaurant with units in New York and Detroit that provides free training to help workers develop skills to pursue restaurant careers.

A daughter of immigrants from southern India, Jayaraman is a graduate of Yale Law School and the John F. Kennedy School of Government at Harvard University. She grew up in a Mexican-American neighborhood in southeast Los Angeles. Fluent in Spanish, she has long been an advocate for immigrants and the underprivileged.

Her latest book, “Behind the Kitchen Door,” explores the political, economic and moral implications of dining out. In it, Jayaraman examines poor working conditions and discriminatory labor practices by chronicling the lives of restaurant employees in major urban cities.

Read the entire list here.