Founded initially after September 11th, 2001, the Restaurant Opportunities Center (ROC) has grown into a national organization with almost 25,000 low-wage restaurant worker members in New York, the San Francisco Bay Area, Los Angeles, Massachusetts, Chicago, Michigan, New Orleans, Pennsylvania, Seattle, and Washington, DC. In most regions, we are organizing restaurant workers, employers, and consumers to win One Fair Wage legislation and ballot measures that will raise wages for restaurant workers and eliminate the lower wage for tipped workers, who are largely women.

Over the last 15 years, we have organized thousands of workers to win $10 million in misappropriated tips and wages and discrimination payments for low-wage workers, and significant policy changes in high-profile fine dining restaurant companies covering thousands of workers. We have partnered with 160 responsible restaurant owners to promote the ‘high road’ to profitability, and trained more than 5,000 restaurant workers to advance to livable wage jobs within the industry. We have also published thirty ground-breaking reports on the restaurant industry, obtaining significant media coverage, played an instrumental role in winning a statewide minimum wage increase and paid sick days for tipped workers, and initiated other policy campaigns at the local, state, and federal level. We own and operate restaurants called COLORS that serve as the home base for our workforce-development training and membership programs in New York and Detroit, and will be expanding COLORS  to New Orleans, Washington DC, and Oakland in 2016. Women, people of color, and immigrants strongly encouraged to apply. 

Salary and Benefits 

Salary is competitive based on experience. ROC United’s package includes medical and dental insurance, flexible spending account, and above-market paid-time-off package.

How to apply

Please send resume and cover letter to Sekou Siby at siby@rocunited.org

Executive Assistant

Responsibilities:

  • Assist with daily administrative functions such as scheduling/calendaring, answering emails and phones, data support and database management, as well as coordination of meetings/engagements based on understanding of Executive office priorities and commitments.
  • Provide comprehensive travel arrangement support.
  • Reconcile monthly credit card statement and process expenses for travel, supplies and various Executive office needs.
  • Maintain clear and consistent communication with Directors for follow through on tasks and assignments, as they pertain to Executive Director/Managing Director.
  • Assist with content management and program support functions, including logging live meeting notes, operationalizing workflow systems, drafting documents, maintaining files and records, and appropriately archiving program-related information.
  • Field queries from general public, partners, stakeholders, media professionals/journalists and direct them to appropriate ROC departments as needed.
  • Independently draft and design visual presentations, using graphics and data visualization tools as needed. Prepare Directors to be presentation-ready for public appearances, speaking gigs, trainings and consultations.
  • Produce professional correspondence, including drafting memos, letters, e-mail templates, meeting agendas.
  • Conduct basic research as needed.
  • Update and monitor Directors’ social media accounts daily to strategically assist with outreach and dissemination efforts
  • Work independently and as part of a team on both special/nonrecurring and ongoing projects, performing event planning, project management and data generation duties as needed.
  • Send out weekly e-newsletter to staff

Travel may be required for work conferences and meetings, approximately 4-6 times per year

Qualifications: To perform this job successfully, candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Superior and continual attention to detail and follow up. This job requires expansive ability to manage large amounts of correspondence, information and expectations to help Executive office function smoothly.
  • Ability to multitask and handle competing demands; prioritize and manage focus and productivity effectively; ability to manage time and meet deadlines.
  • Ability to work independently and demonstrate strong initiative, creativity and innovation without continuous supervision
  • Excellent writing, editing and proofing skills.
  • Ability to be discreet and judicious with non-routine and private information.
  • High level of interpersonal skills to handle time-sensitive and confidential situations with professionalism. Position continually requires demonstrated poise, tact, patience, and diplomacy
  • Superior organizational skills, and the ability to iteratively create, implement, and maintain systems to improve the efficiency of the office.
  • Relentless work ethic
  • Excellent interpersonal communication skills (oral and written)
  • Proficiency in Mac interfaces and all Microsoft Office applications.
  • Familiarity with and commitment to racial and social justice; clear understanding of ROC’s mission and programs.
  • High school diploma or GED; college or business school diploma a plus.
  • 3-5 years in an administrative position
  • Nonprofit experience, bilingual skills a plus
  • Graphic design, data visualization and presentation support skills a plus
  • Familiarity withSalesforce a plus

About ROC United – Restaurant Opportunities Centers United

Founded initially after September 11th, 2001, the Restaurant Opportunities Center (ROC) has grown into a national organization with 14,000 low-wage restaurant worker members in more than a dozen locations, and growing rapidly. Over the last thirteen years, we have won more than a dozen workplace justice campaigns, winning more than $10 million in misappropriated tips and wages and discrimination payments for low-wage workers, and significant policy changes in high-profile fine dining restaurant companies covering thousands of workers. We have partnered with more than 100 responsible restaurant owners to promote the ‘high road’ to profitability, and trained more than 5000 restaurant workers to advance to livable wage jobs within the industry. We have also published more than two dozen ground-breaking reports on the restaurant industry, obtaining significant media coverage, played an instrumental role in winning a statewide minimum wage increase for tipped workers, and initiated other policy campaigns at the local, state, and federal level. We have organized restaurant workers to open their own cooperatively-owned restaurants in New York and Detroit.

Women, people of color, and immigrants strongly encouraged to apply.

New Orleans, Louisiana – Organizer

We are looking for a dedicated employee who will lead ROC-Gulf Coast One Fair Wage policy campaign efforts. The Lead Organizer will help build a new and evolving model in which connections made with workers online and through street outreach transform to real world relationships and actions. Under this individual’s mentorship, these workers will learn how to organize and mobilize their co-workers.

RESPONSIBILITIES:

Grow and develop ROC-Gulf Coast’s worker membership and leadership significantly, creating a large and active enough worker base to: lead and win local ‘One Fair Wage’ campaigns; benefit from and justify the expansion of COLORS and CHOW, ROC’s restaurant and training program; and demonstrate power as a restaurant workforce in the Gulf Coast region. This includes: conducting daily outreach to restaurant workers, and engaging worker leaders in doing the same; conducting political education with workers going through ROC’s CHOW job training program; identifying and developing worker leaders; collecting dues from worker leaders; and establishing and growing worker committees. Work with ROC-Gulf Coast’s Campaign Manager to advance the local One Fair Wage policy campaign, by:

  • Providing strategic input to overall campaign and strategy;
  • Conducting individual and group meetings with workers to plan and implement the organizing campaigns;
  • Developing the leadership and political consciousness among restaurant workers through trainings, relationship building, and shared experiences;
  • Motivating individual workers and groups of workers to take action

The Organizer will report directly to the ROC-Gulf Coast Campaign Manager and the ROC-Gulf Coast Director.

QUALIFICATIONS:

  • 3-5 years labor/community member organizing and base-building experience;
  • Experience in member leadership development;
  • Maintenance of a professional attitude and strong ethical practice and a willingness to learn and grow
  • Strong communication and leadership skills;
  • Possess reliable transportation and willingness to travel extensively
  • Demonstrated commitment to racial, social, and economic justice; and significant experience working collaboratively with persons of diverse racial and ethnic backgrounds, socioeconomic status, ages, and sexual orientations
  • Restaurant work experience a plus; and
  • Fluency in oral and written Spanish strongly preferred.

Bay Area, California – ROC-The Bay Director

In the San Francisco Bay Area, we will be defending and expanding One Fair Wage in California, and also piloting a racial equity campaign that includes worker training, addressing employer and consumer implicit bias, and policy work, and will serve as the basis for developing ROC’s next national campaign after One Fair Wage.

Over the last 14 years, we have organized thousands of workers to win $10 million in misappropriated tips and wages and discrimination payments for low-wage workers, and significant policy changes in high-profile fine dining restaurant companies covering thousands of workers. We have partnered with 200 responsible restaurant owners to promote the ‘high road’ to profitability, and trained more than 5,000 restaurant workers to advance to livable wage jobs within the industry. We have also published thirty ground-breaking reports on the restaurant industry, obtaining significant media coverage, played an instrumental role in winning a statewide minimum wage increase and paid sick days for tipped workers, and initiated other policy campaigns at the local, state, and federal level. We own and operate restaurants called COLORS that serve as the home base for our workforce-development training and membership programs in New York and Detroit. We will be expanding COLORS to Oakland, California through a partnership with the Ella Baker Center for Human Rights called ‘Restore Oakland’, which is part of the racial equity campaign described above.
We are looking for a local Director to lead the Bay Area affiliate of ROC, including supervising staff. The ROC-the Bay Director will supervise staff to grow ROC-the Bay’s worker, employer, and consumer membership; establish Restore Oakland in partnership with the Ella Baker Center, including raising funds and managing complex project finances; lead ROC’s groundbreaking racial equity project; support and participate in ROC’s California statewide policy campaign, and much more. To both open Restore Oakland and win racial equity interventions and policy change, the ROC-the Bay Director will build relationships with a variety of employers, consumers, donors, and other allies in the Bay Area.

RESPONSIBILITIES:

  • Coordinate coalition of racial equity organizations, academics, City officials, employers, and workers to advance multi-year racial desegregation pilot campaign in Oakland.
  • Grow, develop, and mobilize ROC-the Bay’s worker membership and leadership significantly, creating a large and active enough worker base to: lead and win the racial desegregation campaign; benefit from and justify the expansion of COLORS and CHOW, ROC’s restaurant and training program; and demonstrate power as a restaurant workforce in the Bay Area.
  • Serve as ROC’s primary representative in leading the multi-year process of opening, fundraising for, planning, publicizing and leading Restore Oakland, including the opening of COLORS, ROC’s restaurant and training facility.
  • Conduct outreach and implicit bias testing with employers, and build ROC-the Bay’s membership of ROC’s national ‘high road’ restaurant association RAISE. Work with core group of employers and coalition to develop model employer practices to desegregate restaurants.
  • Partner with ROC’s Consumer Engagement Coordinator to conduct outreach and implicit bias testing with consumers.
  • Work with the ROC’s management team, worker and employer members of ROC-the Bay, the Cities of Oakland and San Francisco, and the racial equity coalition to develop policy proposals to address racial segregation in the Oakland restaurant industry, and support ROC’s statewide and national One Fair Wage policy efforts.
  • Provide strategic input to overall campaign and strategy;
  • Conduct individual and group meetings with workers to plan and implement the organizing campaigns;
  • Develop leadership and political consciousness among restaurant workers through trainings, relationship building, and shared experiences;
  • Motivate individual workers and groups of workers to take action;
  • Strategically identify and engage local community allies
  • Supervise and partner local ROC staff to implement and strategically integrate local and national programs in worker and high road employer organizing, research, public policy, workforce development;
  • Assist in developing the organizing skills of staff and member organizers with a focus on membership recruitment, leadership identification and development, dues collection, and formation of member-led campaign and organizing committees;
  • Represent ROC to other institutions, press, and priority relationships and lead local implementation of national communications plans;
  • Provide local support as requested to a ROC-United staff team that provides centralized fundraising, accounting, and human resources management to the local ROC.
  • Maintain sound and sustainable fiscal operation of the local ROC including monitoring compliance with a local annual budget and expenditure developed by ROC-United;

The Director position is intended to be a senior-level, experienced manager position. The Director will report directly to any of the Executive Team designees.

QUALIFICATIONS:

  • 5-7 years labor/community member organizing and base-building experience;
  • Experience coalition building, and understanding of member leadership development;
  • Experience in designing policy campaigns;
  • Experience in leading complex initiatives like Restore Oakland;
  • Maintenance of a professional attitude and strong ethical practice and a willingness to learn and grow
  • Strong communication, leadership, and management skills;
  • Possess reliable transportation and willingness to travel extensively
  • Demonstrated commitment to racial, social, and economic justice; and significant experience working collaboratively with persons of diverse racial and ethnic backgrounds, socioeconomic status, ages, and sexual orientations
  • Restaurant work experience a plus; and
  • Fluency in oral and written Spanish strongly preferred.

Nationwide – High Road Associate

ROC’s High Road Associate will work with ROC’s High Road Director to manage: 1) the national ‘high road’ employer association RAISE, particularly in California; and 2) the COLORS Hospitality Opportunities for Workers (CHOW) Institute.

This position is geared at a senior-level professional with extensive campaigning and solid supervisory experience. Reporting to the High Road Director, s/he will work closely with ROC United’s Managing Director, consultants, and colleagues to help support, engage, and mobilize ‘high road’ employers to advance ROC’s mission, and work with these employers to grow ROC’s workforce development program.

Core Responsibilities:

RAISE: Restaurants Advancing Industry Standards in Employment (RAISE) is ROC’s national ‘high road’ employer association.

  • Grow RAISE membership strategically, targeting industry leaders who can help grow the ‘high road’ to profitability, particular in California.
  • Mobilize RAISE employers to support ROC’s mission-driven campaigns – signing on to sign-on letters, speaking to press and policymakers, writing op-ed’s, and otherwise vocalizing their support for ‘the high road’ and our mission-driven campaigns such as One Fair Wage.
  • Coordinate monthly RAISE general membership calls, Steering Committee calls, and other subcommittee calls of RAISE, advancing the work of each of these entities in between calls together with employer leaders.
  • Support ROC affiliate Directors in: a) growing their local RAISE membership; and b) holding local RAISE meetings with employers

CHOW: COLORS Hospitality Opportunities for Workers (CHOW) Institute is ROC’s national workforce development program, training low-wage workers of color to advance to livable-wage fine dining service and bartending jobs. The High Road Associate will work with ROC’s High Road Director to:

  • Support ROC affiliate Directors in reaching their training and placement goals, and growing their CHOW program.
  • Engage RAISE employers in improving and expanding the CHOW program, putting their ‘seal of approval’ on our curriculum, and in hiring CHOW graduates as apprentices and employees.
  • Grow the CHOW program nationally to include advanced courses such as Sommalier training, management training, and more.

General: Other duties as assigned by the High Road Dierctor.

QUALIFICATIONS:

  • Mission Orientation: Personal and professional alignment with ROC United’s mission and vision, with a strong analysis of and commitment to racial, social, and economic justice and familiarity with the progressive field. Knowledge of low-wage worker organizing preferred.   
  • Deep Experience in Member Engagement: At least five years of experience in organizing and member engagement.
  • Aptitude with Workforce Development: Working knowledge of workforce development programs, fundraising, and curriculum development.
  • Strong Supervisory Experience and a Collaborative Approach: Minimum three years of experience supervising direct reports, including growing talent, nurturing professional development, and holding staff accountable to work plans. Ability to work closely with colleagues to build teamwork through open communications.
  • Detail-oriented Project Management Skills: Strong organizational skills, including the ability to manage multiple priorities and drive projects from ideas to planning to action. Meticulousness with details and facts. Strong writing and editing skills, with an emphasis on persuasive writing.
  • Willingness and openness to learn and grow
  • Restaurant work experience a plus

Chicago, IL – Campaign Organizer

We are looking for a dedicated employee who will lead a regional campaign for One Fair Wage. The Campaign Organizer will help build a new and evolving model in which connections made with workers online and through street outreach transform into real world relationships and actions. Under this individual’s mentorship, these workers will learn how to organize their co-workers, draft petitions and run actions.  To win One Fair Wage, the Campaign Organizer will build relationships with a variety of allies in Illinois.

RESPONSIBILITIES:

  • Work with the ROC Chicago Director and national staff to craft and implement a campaign plan to win One Fair Wage in Chicago/ Illinois.
  • Develop and implement One Fair Wage campaign strategy, including building and maintaining a One Fair Wage coalition, and working to advance research, communications, and legal activities as part of the campaign plan.
  • Grow ROC Chicago membership outside of CHOW recruitment by at least additional 200 workers, and develop at least 50 leaders from this group.
  • Mobilize workers, employers and consumers in monthly actions and earned media events advancing One Fair Wage. Escalate mobilizations until ROC Chicago can mobilize at least 75 tipped workers in support of One Fair Wage.
  • Support tipped worker mobilization for One Fair Wage in neighboring states like Minnesota
  • Assist in developing the organizing skills of member-organizers with a focus on membership recruitment, leadership identification and development, dues collection, and formation of member-led campaign and organizing committees:.
    • Conduct individual and group meetings with workers to plan and implement the campaign
    • Develop leadership and political consciousness among restaurant workers through trainings, relationship building, and shared experiences
    • Motivate individual workers and groups of workers to take action

The Campaign Organizer position is intended to be a mid-level, experienced organizer position.  The Campaign Organizer will report directly to the ROC-Chicago Director.

QUALIFICATIONS:

  • 3-4 years labor/community/political organizing experience;
  • Experience coalition building, and understanding of member leadership development;
  • Experience in designing policy campaigns;
  • Maintenance of a professional attitude and strong ethical practice and a willingness to learn and grow
  • Strong communication, leadership, and management skills;
  • Possess reliable transportation and willingness  to travel extensively
  • Demonstrated commitment to racial, social, and economic justice; and significant experience working collaboratively with persons of diverse racial and ethnic backgrounds, socioeconomic status, ages, and sexual orientations
  • Restaurant work experience a plus; and
  • Fluency in a second language is preferred.