Founded initially after September 11th, 2001, the Restaurant Opportunities Center (ROC United) has grown into a national organization with nearly 25,000 low-wage restaurant worker members in New York, the San Francisco Bay Area, Los Angeles, Massachusetts, Chicago, Michigan, New Orleans, Pennsylvania, Seattle, Washington, DC and throughout the United States. In most regions, we are organizing restaurant workers, employers, and consumers to win One Fair Wage legislation and ballot measures that will raise wages for restaurant workers and eliminate the lower wage for tipped workers, who are largely women.

Over the last 16 years, we have organized thousands of workers to win $10 million in misappropriated tips and wages and discrimination payments for low-wage workers, and significant policy changes in high-profile fine dining restaurant companies covering thousands of workers. We have partnered with over 200 responsible restaurant owners to promote the ‘high road’ to profitability, and trained more than 5,000 restaurant workers to advance to livable wage jobs within the industry. We have also published thirty ground-breaking reports on the restaurant industry, obtaining significant media coverage, played an instrumental role in winning a statewide minimum wage increase and paid sick days for tipped workers, and initiated other policy campaigns at the local, state, and federal level. We own and operate restaurants called COLORS that serve as the home base for our workforce-development training and membership programs in New York and Detroit, and will be expanding COLORS to New Orleans, Washington DC, and Oakland. Women, people of color, and immigrants strongly encouraged to apply. 

Salary and Benefits 

Salary is competitive based on experience. ROC United’s package includes medical and dental insurance, flexible spending account, and above-market paid-time-off package.

How to apply

Please send résumé and cover letter to Sekou Siby at siby@rocunited.org

New York – Lead Organizer

We are looking for a dedicated employee who will lead ROC–NY’s “One Fair Wage” campaign worker organizing efforts. The Lead Organizer will help implement a new and evolving model in which connections made with workers online and through street outreach transform to real-world relationships and actions. Under this individual’s mentorship, the workers will learn how to organize and mobilize their co-workers. To win a One Fair Wage policy measure, the Lead Organizer will also build relationships with a variety of employers, consumers, and other allies in the region.

Responsibilities:

  • Grow and develop ROC-NY’s worker membership and leadership significantly, creating a large and active enough worker base to demonstrate power as a restaurant workforce in NY State and lead and win a statewide One Fair Wage campaign. This includes: conducting daily outreach to restaurant workers, and engaging worker leaders in doing the same; conducting political education with workers going through ROC’s CHOW job training program; identifying and developing worker leaders; collecting dues from worker leaders, and establishing and growing worker committees.
  • Supervise a team of organizers in their work related to the One Fair Wage campaign.
  • Work with the ROC’s management team, worker and employer members of ROC–NY, and local allies to advance One Fair Wage and support ROC’s national One Fair Wage policy efforts.
  • Run the field operation and provide strategic organizing input to overall campaign strategy, which is being led by a contracted legislative campaign manager;
  • Conduct individual and group meetings with workers to plan and implement actions related to the One Fair Wage campaign;
  • Develop leadership and political consciousness among restaurant workers through training, relationship building, and shared experiences;
  • Motivate individual workers and groups of workers to take action;
  • Strategically identify and engage local community allies

The Lead Organizer position is a senior-level, experienced position. The Lead Organizer will report to the director of ROC-NY, and share staff supervision responsibilities. However, during the legislative campaign (through June 2018) the Lead Organizer will work very closely with contracted campaign management and one of ROC United’s Deputy Directors.

QUALIFICATIONS:

  • At least 5-7 years labor/community member organizing and base-building experience;
  • Experience coalition building, and understanding of member leadership development;
  • Experience organizing connected to policy and policy campaigns;
  • Maintenance of a professional attitude and strong ethical practice and a willingness to learn and grow
  • Strong communication, leadership, and management skills;
  • Willingness to travel
  • Demonstrated commitment to racial, social, and economic justice; and significant experience working collaboratively with persons of diverse racial and ethnic backgrounds, socioeconomic status, ages, and sexual orientations
  • Restaurant work experience a plus; and
  • Fluency in oral and written Spanish strongly preferred.

Please send resume and cover letter to Dave Palmer at dave@rocunited.org

District of Columbia – Program Manager

We are looking for a Program Manager who will organize and coordinate ROC’s programs and build leadership of workers, employers and consumers, and move ROC’s policy initiatives in Washington, DC.

Duties:

Worker Member Leadership Development

  • Build worker member leadership through ROC’s job training institute, the COLORS Hospitality Opportunities for Workers (CHOW) Institute
  • Build and maintain partnerships with institutions of higher education to certify the CHOW Institute’
  • Recruit instructors for CHOW, handle payment requests, and coordinate scheduling of classes
  • Work with CHOW instructors to secure off-site locations for classes
  • Work with CHOW instructors and community partners to tailor the CHOW curriculum to meet programmatic needs

Employer and Consumer Member Leadership Development

  • Recruit employer members and build their leadership through RAISE, ROC’s national restaurant association
  • Program and coordinate monthly RAISE meetings
  • Build consumer member leadership through ROC’s allied organization, Dinners United

Chapter Institution Building

  • Work with ROC United Operations & Finance Director, DC Campaign Manager, and DC Chapter Director to launch events in COLORS DC space, including consumer membership-building events and campaign events

Requirements

In addition to the above-listed job duties and responsibilities, there are conditions and requirements which are essential for anyone occupying the post.

  • Minimum 3 years restaurant industry experience
  • Deep commitment to a vision of racial, gender and economic justice and to building progressive power.
  • You have a minimum of 3 years successful program management experience with a base building organization
  • A minimum of 1 year experience with membership retention strategies
  • Experience supervising a team of 2+ employees and/or volunteers
  • Must have a valid driver’s license and access to an operating car with insurance
  • Strong written and verbal skills, and ability to listen.
  • Ability to work under pressure.
  • Willingness to travel and work flexible hours required.
  • Commitment to building progressive political power.
  • Ability to work independently: Self-motivated
  • Preferred: basic computer skills (word processing, spreadsheet & database, electronic communication, social media tools such as Twitter and Facebook)
  • Commitment to building progressive power
  • Spanish fluency a plus.

Working Conditions:

The Program Manager is required to work long and irregular hours including work on weekends and on holidays as necessary. The work of the Program Manager necessitates flexibility as demands and priorities for a particular program or the overall organization shift. It is expected that the Program Manager is available during the times that workers in their assigned area are available at their work site, home or another locale. You may be required to travel.

Evaluation:

There will be an evaluation after the first month, at the end of three months, and an annual review.

Compensation:

  • Starting pay for the Program Manager is based on experience.
  • Generous benefits, including health and dental coverage, 401(k) plan, paid vacation, personal days, and holidays.

TO APPLY

Immigrants, women, and people of color strongly encouraged to apply. Please send resume and cover letter to the attention of Diana Ramirez to diana@rocunited.org

District of Columbia – Lead Organizer

We are looking for a dedicated employee who will lead ROC-DC’s One Fair Wage policy campaign and Ballot efforts. The Lead Organizer will help build a new and evolving model in which connections made with workers online and through street outreach transform to real world relationships and actions. Under this individual’s mentorship, the workers will learn how to organize and mobilize their co-workers to win One Fair Wage policy measures. The Lead Organizer will also build relationships with a variety of employers, consumers, and other allies in the region.

RESPONSIBILITIES:

  • Grow and develop ROC-DC’s worker membership and leadership significantly, creating a large and active worker base to: lead and win local ‘One Fair Wage’ campaigns; benefit from and justify the expansion of CHOW; and demonstrate power as a restaurant workforce in the DC Metropolitan region. This includes: conducting daily outreach to restaurant workers, and engaging worker leaders in doing the same; conducting political education with workers going through ROC’s CHOW job training program; identifying and developing worker leaders; collecting dues from worker leaders; and establishing and growing worker committees.
  • Work with the ROC’s management team, worker and employer members of ROC-DC, and local allies to advance ‘One Fair Wage’ and support ROC’s national One Fair Wage policy efforts.
    • Provide strategic input to overall campaign and strategy;
    • Conduct individual and group meetings with workers to plan and implement the organizing campaigns;
    • Develop leadership and political consciousness among restaurant workers through trainings, relationship building, and shared experiences;
    • Motivate individual workers and groups of workers to take action;
    • Strategically identify and engage local community allies
  • Coordinate coalition of local organizations, employers, academics, attorneys, City officials, and workers to advance ‘One Fair Wage’ policy measures in the region.
  • Represent ROC to other institutions, press, and priority relationships and lead local implementation of national communications plans;

The Lead Organizer position is intended to be a senior-level, experienced position.  The Lead Organizer will report directly to the Managing Director or one of their designees.

QUALIFICATIONS:

  • 5-7 years labor/community member organizing and base-building experience;
  • Restaurant industry experience strongly preferred
  • Experience coalition building, and understanding of member leadership development;
  • Experience in designing policy and policy campaigns;
  • Maintenance of a professional attitude and strong ethical practice and a willingness to learn and grow
  • Strong communication, leadership, and management skills;
  • Possess reliable transportation and willingness to travel extensively
  • Demonstrated commitment to racial, social, and economic justice; and significant experience working collaboratively with persons of diverse racial and ethnic backgrounds, socioeconomic status, ages, and sexual orientations
  • Fluency in oral and written Spanish strongly preferred.

TO APPLY:

Please send resume and cover letter to the attention of Diana Ramirez to rachel.t@rocunited.org Immigrants, women, and people of color strongly encouraged to apply.

Bay Area, CA – Organizer

The Restaurant Opportunities Center of the Bay Area (ROC-The Bay) is an affiliate worker center of ROC-United that was founded in 2013 in Oakland, California. We have over 300 worker members and dozens of restaurant employers throughout the Bay Area. We operate the COLORS Hospitality Opportunity for Workers (CHOW) job training program with an advanced multi-tiered curriculum that trains over 100 workers annually. Our mission is to promote and ensure a just and dignified workplace in restaurants throughout the Bay Area and to build a strong and unified community of restaurant workers. ROC-The Bay is currently: (1) organizing low-wage immigrant restaurant workers of color in advocacy campaigns and (2) operating a multi-course hospitality job training program. We are also piloting a racial equity project that seeks to desegregate the local restaurant industry by providing worker and management training, employer and consumer de-biasing strategies. In addition, we are openning COLORS Oakland restaurant in 2018, a regional training center that will train hundreds of Bay Area residents annually and will place them in higher paying jobs in the industry.

We are looking for a dedicated employee who will help advance ROC CA’s “One Fair Wage 2.0” Campaign. ROC the Bay Organizer will support the growth of the rapidly evolving CHOW training program at ROC the Bay; recruit new worker members; conduct one-on-one support with CHOW trainees and place them into jobs; develop key relationships with RAISE (high road) employers to place our graduates into jobs; and help the Lead Organizer develop recruitment and membership engagement pipelines through strategic organizing campaigns that advance the rights of restaurant workers in California.

Position Description

The CHOW Job Placement Organizer position is focused on the recruitment and retainment of worker leaders and on the development and success of the CHOW hospitality job training and 

placement program. Since ROC is opening up a restaurant training center next year, the Job Placement Organizer will aid in making sure the training component of the project is successful and that it properly connects with our organizing strategies. This position will focus primarily on assisting CHOW students through the process of getting jobs, promotions and in membership growth and retention for ROC. This will include duties such as one-on-one job coaching with students, continued development of the CHOW job readiness and job training curriculum, refining recruitment and retention strategies, developing a strong pipeline program to place students in high-road restaurants, and strategically connecting the CHOW trainees with ROC’s organizing and advocacy campaigns.

Background on the position

Over the past year, ROC the Bay has developed a successful CHOW job training multi-course curriculum and job training program. This position will: (1) track the progress of our trainees before and after completing our training program; (2) assist all graduates of our CHOW training program with obtaining jobs; and (3) connect trainees to ROC’s ongoing organizing campaigns. Not only will this position help place and track students, but to also develop the programming to support these needs in the future, particularly as we prepare to significantly expand our program to open COLORS Oakland and anchor a regional training program at Restore Oakland.

Responsibilities

  • Under the guidance of the Lead Organizer, the Job Placement Organizer will help grow and develop ROC-the Bay’s worker leaders to advance CA’s One Fair Wage 2.0 campaign.
    • This includes: directing the weekly outreach to restaurant workers, and engaging worker leaders in doing the same; recruiting students to join our training program; identifying and worker leaders; and collecting dues from worker members.
  • Continue developing ROC’s job training program that prepares and mentors students (with soft and hard skills) to be job-ready.
  • Maintain a 60%-70% placement or promotion rate for graduating trainees.
  • Work with our High Road Organizer to develop a strong pipeline program by building partnerships with high-road employers to actively hire CHOW the Bay graduates.
  • Find creative outreach methods such as developing relationships with prisons and reentry centers (e.g. – parole offices) to recruit students who are newly released from prison.
  • Have active one-on-one check-ins with students pre-and-post finding a job.
  • Organize CHOW Graduation & Job Fairs for each graduating session of classes.
  • Assist in the expansion of the CHOW training program as COLORS Oakland opens.
  • Contribute in fundraising efforts for CHOW and COLORS Oakland.
  • Help advance the organizing efforts of California’s OFW 2.0 Campaign and provide overall support to the campaign.

It will be important if you can:

  • Building relationships with a diverse set of people and finding and learning the unique skills and talents that they could contribute to our programs and campaigns.
  • Inspiring and motivating leaders, activists and your coworkers. You are an amazing communicator both orally and in written form.
  • Taking responsibility for your work and great at thinking of creative ways to surmount obstacles.
  • Organizational and are committed to mentoring people to be agents of their own liberation.

Preferred Qualifications

  • Commitment to racial, social, and economic justice and a willingness to work collaboratively with persons of diverse racial and ethnic backgrounds, socioeconomic status, ages, and sexual orientations;
  • Case-management experience;
  • Organizing experience is preferred;
  • Restaurant work experience is a plus; and
  • Fluency in oral and written Spanish, Arabic, Mandarin, Tagalog, and/or Cantonese is strongly preferred.

Women, people of color, people with disabilities / disabled people, Trans* & Gender Queer/Gender Variant people, LGBTIQ, formerly incarcerated people and immigrants are strongly encouraged to apply.

Please send a cover letter, resume and at least three references to Sophia Miyoshi at sophia.m@rocunited.org.

ROC-Michigan Workplace Justice Organizer

Detroit, Michigan

Responsibilities Include:
The ROC-MI Membership Organizer is ROC-MI’s go to person for ongoing base-building activities. This Organizer is a paramount member of the ROC-MI and Colors Team. This new hire will be responsible for outreach, recruitment, retention, and active engagement of restaurant workers and high road employers in the movement for social and economic justice. He or she will support and participate in meetings with ROC-MI staff, local board, and general membership as well as cultivate and maintain an ongoing relationship with community leaders, local clergy, civic and community organizations, labor, employment lawyers, elected officials and other stakeholders committed to workplace fairness and non-discrimination.

The Organizer is expected to use creative and strategic approaches to increase awareness of workplace justice issues and the mission of ROC. Activities of the Membership Organizer may include coordinating rallies, flash mobs, community forums, phone banks, door canvassing campaigns, etc. focused on educating ROC Membership and the community as a whole on the importance of advocating for social and economic justice and participating in political processes. Thorough documentation of all activities and collection of any and all required data is key to the success of this position. The ROC-MI WPJO will be necessary to submit weekly reports as well to develop written narrative reports as needed. This dynamic organizer should have the ability to relate well to people of all economic, academic, cultural, and racial backgrounds. He or she must have reliable transportation and be prepared to work full time as well as be available for travel and some weekend activities.

Skills and Qualifications:

  • Ability to quickly establish rapport and to follow through to completion on tasks;
  • Demonstrated leadership ability and coaching style reflecting compassion, wisdom, and integrity;
  • Commitment to improving the lives of racial minorities, women, and immigrant workers
  • Excellent project management skills and understanding of ROC’s OFW approach to accomplishing its mission;
  • A passion for excellence through leadership, teamwork, positive change and communication;
  • Strong interest in and commitment to social, economic and racial justice
  • Keen research, documentation, data collection, and oral and written communication skills are essential;
  • Knowledge of Detroit/Michigan political landscape and social institutions;
  • 3-5 or more years of community or political organizing experience (required);
  • Bachelor’s degree from an accredited y institution in political science, community organizing, social justice, or combination of education and experience (required);
  • Fluency in oral and written Spanish or Arabic strongly preferred;
  • Previous experience in the restaurant industry strongly desired but not required.

People of color and women are encouraged to apply.

Reports to:
ROC-MI State Director

Featured benefits include health and dental insurance.

Start Date:
June 19, 2017

How to Apply:
Please send a resume and cover letter to alicia@rocmichigan.org. Please indicate “Membership Organizer” in the subject line of your email.

Contact:
Restaurant Opportunities Centers of Michigan – 313-962-5020