Founded initially after September 11th, 2001, the Restaurant Opportunities Center (ROC United) has grown into a national organization with nearly 25,000 low-wage restaurant worker members in New York, the San Francisco Bay Area, Los Angeles, Massachusetts, Chicago, Michigan, New Orleans, Pennsylvania, Seattle, Washington, DC and throughout the United States. In most regions, we are organizing restaurant workers, employers, and consumers to win One Fair Wage legislation and ballot measures that will raise wages for restaurant workers and eliminate the lower wage for tipped workers, who are largely women.

Over the last 16 years, we have organized thousands of workers to win $10 million in misappropriated tips and wages and discrimination payments for low-wage workers, and significant policy changes in high-profile fine dining restaurant companies covering thousands of workers. We have partnered with over 200 responsible restaurant owners to promote the ‘high road’ to profitability, and trained more than 5,000 restaurant workers to advance to livable wage jobs within the industry. We have also published thirty ground-breaking reports on the restaurant industry, obtaining significant media coverage, played an instrumental role in winning a statewide minimum wage increase and paid sick days for tipped workers, and initiated other policy campaigns at the local, state, and federal level. We own and operate restaurants called COLORS that serve as the home base for our workforce-development training and membership programs in New York and Detroit, and will be expanding COLORS to New Orleans, Washington DC, and Oakland. Women, people of color, and immigrants strongly encouraged to apply. 

Salary and Benefits 

Salary is competitive based on experience. ROC United’s package includes medical and dental insurance, flexible spending account, and above-market paid-time-off package.

How to apply

Please send résumé and cover letter to Sekou Siby at siby@rocunited.org

District of Columbia – Program Manager

We are looking for a Program Manager who will organize and coordinate ROC’s programs and build leadership of workers, employers and consumers, and move ROC’s policy initiatives in Washington, DC.

Duties:

Worker Member Leadership Development

 

 

  • Build worker member leadership through ROC’s job training institute, the COLORS Hospitality Opportunities for Workers (CHOW) Institute
  • Build and maintain partnerships with institutions of higher education to certify the CHOW Institute’
  • Recruit instructors for CHOW, handle payment requests, and coordinate scheduling of classes
  • Work with CHOW instructors to secure off-site locations for classes
  • Work with CHOW instructors and community partners to tailor the CHOW curriculum to meet programmatic needs

Employer and Consumer Member Leadership Development

 

 

  • Recruit employer members and build their leadership through RAISE, ROC’s national restaurant association
  • Program and coordinate monthly RAISE meetings
  • Build consumer member leadership through ROC’s allied organization, Dinners United

 

Affiliate Institution Building

 

  • Work with ROC United Operations & Finance Director, DC Campaign Manager, and DC Affiliate Director to launch events in COLORS DC space, including consumer membership-building events and campaign events

Requirements

In addition to the above-listed job duties and responsibilities, there are conditions and requirements which are essential for anyone occupying the post.

 

  • Minimum 3 years restaurant industry experience
  • Deep commitment to a vision of racial, gender and economic justice and to building progressive power.
  • You have a minimum of 3 years successful program management experience with a base building organization
  • A minimum of 1 year experience with membership retention strategies
  • Experience supervising a team of 2+ employees and/or volunteers
  • Must have a valid driver’s license and access to an operating car with insurance
  • Strong written and verbal skills, and ability to listen.
  • Ability to work under pressure.
  • Willingness to travel and work flexible hours required.
  • Commitment to building progressive political power.
  • Ability to work independently: Self-motivated
  • Preferred: basic computer skills (word processing, spreadsheet & database, electronic communication, social media tools such as Twitter and Facebook)
  • Commitment to building progressive power
  • Spanish fluency a plus.

Working Conditions:

The Program Manager is required to work long and irregular hours including work on weekends and on holidays as necessary. The work of the Program Manager necessitates flexibility as demands and priorities for a particular program or the overall organization shift. It is expected that the Program Manager is available during the times that workers in their assigned area are available at their work site, home or another locale. You may be required to travel.

Evaluation:

There will be an evaluation after the first month, at the end of three months, and an annual review.

Compensation:

  • Starting pay for the Program Manager is based on experience.
  • Generous benefits, including health and dental coverage, 401(k) plan, paid vacation, personal days, and holidays.

TO APPLY

Immigrants, women, and people of color strongly encouraged to apply. Please send resume and cover letter to the attention of Diana Ramirez to rachel.t@rocunited.org

District of Columbia – Lead Organizer

We are looking for a dedicated employee who will lead ROC-DC’s One Fair Wage policy campaign and Ballot efforts. The Lead Organizer will help build a new and evolving model in which connections made with workers online and through street outreach transform to real world relationships and actions. Under this individual’s mentorship, the workers will learn how to organize and mobilize their co-workers to win One Fair Wage policy measures. The Lead Organizer will also build relationships with a variety of employers, consumers, and other allies in the region.

RESPONSIBILITIES:

  • Grow and develop ROC-DC’s worker membership and leadership significantly, creating a large and active worker base to: lead and win local ‘One Fair Wage’ campaigns; benefit from and justify the expansion of CHOW; and demonstrate power as a restaurant workforce in the DC Metropolitan region. This includes: conducting daily outreach to restaurant workers, and engaging worker leaders in doing the same; conducting political education with workers going through ROC’s CHOW job training program; identifying and developing worker leaders; collecting dues from worker leaders; and establishing and growing worker committees.
  • Work with the ROC’s management team, worker and employer members of ROC-DC, and local allies to advance ‘One Fair Wage’ and support ROC’s national One Fair Wage policy efforts.
    • Provide strategic input to overall campaign and strategy;
    • Conduct individual and group meetings with workers to plan and implement the organizing campaigns;
    • Develop leadership and political consciousness among restaurant workers through trainings, relationship building, and shared experiences;
    • Motivate individual workers and groups of workers to take action;
    • Strategically identify and engage local community allies
  • Coordinate coalition of local organizations, employers, academics, attorneys, City officials, and workers to advance ‘One Fair Wage’ policy measures in the region.
  • Represent ROC to other institutions, press, and priority relationships and lead local implementation of national communications plans;

The Lead Organizer position is intended to be a senior-level, experienced position.  The Lead Organizer will report directly to the Managing Director or one of their designees.

QUALIFICATIONS:

  • 5-7 years labor/community member organizing and base-building experience;
  • Restaurant industry experience strongly preferred
  • Experience coalition building, and understanding of member leadership development;
  • Experience in designing policy and policy campaigns;
  • Maintenance of a professional attitude and strong ethical practice and a willingness to learn and grow
  • Strong communication, leadership, and management skills;
  • Possess reliable transportation and willingness to travel extensively
  • Demonstrated commitment to racial, social, and economic justice; and significant experience working collaboratively with persons of diverse racial and ethnic backgrounds, socioeconomic status, ages, and sexual orientations
  • Fluency in oral and written Spanish strongly preferred.

TO APPLY:

Please send resume and cover letter to the attention of Diana Ramirez to rachel.t@rocunited.org Immigrants, women, and people of color strongly encouraged to apply.

New York, NY – Lead Organizer

We are looking for a dedicated employee who will lead ROC–NY’s One Fair Wage policy campaign and ballot efforts. The Lead Organizer will help build a new and evolving model in which connections made with workers online and through street outreach transform to real world relationships and actions. Under this individual’s mentorship, the workers will learn how to organize and mobilize their co-workers. To win One Fair Wage policy measures, the Lead Organizer will also build relationships with a variety of employers, consumers, and other allies in the region.

Responsibilities:

  • Grow and develop ROC-NY’s worker membership and leadership significantly, creating a large and active enough worker base to lead and win local ‘One Fair Wage’ campaigns; benefit from and justify the expansion of CHOW, and demonstrate power as a restaurant workforce in NY State. This includes: conducting daily outreach to restaurant workers, and engaging worker leaders in doing the same; conducting political education with workers going through ROC’s CHOW job training program; identifying and developing worker leaders; collecting dues from worker leaders, and establishing and growing worker committees.
    Work with the ROC’s management team, worker and employer members of ROC–NY, and local allies to advance ‘One Fair Wage’ and support ROC’s national One Fair Wage policy efforts.
  • Provide strategic input to overall campaign and strategy;
  • Conduct individual and group meetings with workers to plan and implement the organizing campaigns;
  • Develop leadership and political consciousness among restaurant workers through trainings, relationship building, and shared experiences;
  • Motivate individual workers and groups of workers to take action;
  • Strategically identify and engage local community allies
  • Coordinate coalition of local organizations, employers, academics, attorneys, elected officials, and workers to advance ‘One Fair Wage’ policy measures in the region.
  • Represent ROC to other institutions, press, and priority relationships and lead local implementation of national communications plans;

The Lead Organizer position is intended to be a senior-level, experienced position. The Lead Organizer will report directly to the Managing Director or one of the designees.

QUALIFICATIONS:

  • 5-7 years labor/community member organizing and base-building experience;
  • Experience coalition building, and understanding of member leadership development;
  • Experience in designing policy and policy campaigns;
  • Maintenance of a professional attitude and strong ethical practice and a willingness to learn and grow
  • Strong communication, leadership, and management skills;
  • Possess reliable transportation and willingness to travel extensively
  • Demonstrated commitment to racial, social, and economic justice; and significant experience working collaboratively with persons of diverse racial and ethnic backgrounds, socioeconomic status, ages, and sexual orientations
  • Restaurant work experience a plus; and
  • Fluency in oral and written Spanish strongly preferred.

Please send resume and cover letter to Sekou Siby at Siby@rocunited.org

ROC United Legal Organizer

 

ROC United is seeking a highly skilled, experienced, and motivated legal organizer, who will work at the heart of a workers’ rights movement to increase wages and improve working conditions for restaurant workers nationally. The Legal Organizer will help build strategic policy campaigns and litigation around our OFW Campaign.

This position is geared at an entry-level professional with some organizing and legal experience. The Legal Organizer will report directly to the managers of the Law and Organizing Department.

Core Responsibilities:

Sanctuary Restaurants Campaign:

  • Assist in the development, maintaining and distribution of Know Your Rights materials for national webinars with restaurant employers and workers;
  • Respond to general inquiries for Sanctuary Restaurants Project (SRP) and help advance the campaign’s reach throughout the country;
  • Support local affiliates by providing rapid response capacity and related organizing support; and
  • Field rapid response texts and designate to appropriate responder.

Law and Organizing Department:

  • Maintain legal databases to advance ROC-United’s OFW Campaign;
  • Recruit legal allies to be part of ROC’s legal referral network; and
  • Conduct and set-up intakes system for current and future ROC worker members
  • Support organizing, research and legislative efforts as necessary. This may include conducting research, providing technical assistance to allies moving OFW campaigns throughout the country; and
  • Provide support to local affiliates in advancing local and statewide campaigns.

QUALIFICATIONS

  • Mission Orientation: Personal and professional alignment with ROC United’s mission and vision, with a strong analysis of and commitment to racial, social, and economic justice and familiarity with the progressive field. Knowledge of low-wage worker organizing preferred.
  • Organizing Experience: At least two years of organizing and member engagement experience.
    Legal Knowledge: Basic knowledge of immigration and labor law, legal research skills and experience creating and providing know your rights information.
  • Detail-oriented
  • Project Management Skills: Strong organizational skills, including the ability to manage multiple priorities and drive projects from ideas to planning to action. Meticulousness with details and facts. Must be highly collaborative, iterative and focused on rapid and repeatable delivery.
  • Communication: Excellent written and verbal communication skills, with an emphasis on persuasive writing.
  • Education: Paralegal Certification highly preferred.
  • Spanish fluency strongly preferred.
  • Restaurant work experience a plus.

ROC-Michigan Workplace Justice Organizer

Detroit, Michigan

Responsibilities Include:
The ROC-MI Membership Organizer is ROC-MI’s go to person for ongoing base-building activities. This Organizer is a paramount member of the ROC-MI and Colors Team. This new hire will be responsible for outreach, recruitment, retention, and active engagement of restaurant workers and high road employers in the movement for social and economic justice. He or she will support and participate in meetings with ROC-MI staff, local board, and general membership as well as cultivate and maintain an ongoing relationship with community leaders, local clergy, civic and community organizations, labor, employment lawyers, elected officials and other stakeholders committed to workplace fairness and non-discrimination.

The Organizer is expected to use creative and strategic approaches to increase awareness of workplace justice issues and the mission of ROC. Activities of the Membership Organizer may include coordinating rallies, flash mobs, community forums, phone banks, door canvassing campaigns, etc. focused on educating ROC Membership and the community as a whole on the importance of advocating for social and economic justice and participating in political processes. Thorough documentation of all activities and collection of any and all required data is key to the success of this position. The ROC-MI WPJO will be necessary to submit weekly reports as well to develop written narrative reports as needed. This dynamic organizer should have the ability to relate well to people of all economic, academic, cultural, and racial backgrounds. He or she must have reliable transportation and be prepared to work full time as well as be available for travel and some weekend activities.

Skills and Qualifications:

  • Ability to quickly establish rapport and to follow through to completion on tasks;
  • Demonstrated leadership ability and coaching style reflecting compassion, wisdom, and integrity;
  • Commitment to improving the lives of racial minorities, women, and immigrant workers
  • Excellent project management skills and understanding of ROC’s OFW approach to accomplishing its mission;
  • A passion for excellence through leadership, teamwork, positive change and communication;
  • Strong interest in and commitment to social, economic and racial justice
  • Keen research, documentation, data collection, and oral and written communication skills are essential;
  • Knowledge of Detroit/Michigan political landscape and social institutions;
  • 3-5 or more years of community or political organizing experience (required);
  • Bachelor’s degree from an accredited y institution in political science, community organizing, social justice, or combination of education and experience (required);
  • Fluency in oral and written Spanish or Arabic strongly preferred;
  • Previous experience in the restaurant industry strongly desired but not required.

People of color and women are encouraged to apply.

Reports to:
ROC-MI State Director

Featured benefits include health and dental insurance.

Start Date:
June 19, 2017

How to Apply:
Please send a resume and cover letter to alicia@rocmichigan.org. Please indicate “Membership Organizer” in the subject line of your email.

Contact:
Restaurant Opportunities Centers of Michigan – 313-962-5020